Terms and Conditions 2018-06-01T13:45:02+00:00

PIPPA BLACKER INTERIORS & FABRICS  – TERMS & CONDITIONS 

Any client data held by Pippa Blacker Interiors / Fabrics will not be passed onto a third party.

All fabric and curtain pole orders are acknowledged with an invoice which must be paid in full to confirm the order.

Fabric orders are usually received by PBI within 7-14 days upon placing order. If there are any further delays, due to printing errors or stock availability, we will notify you with delivery details etc.

We will notify you once your fabric has arrived. Please be aware, after this point, you will not be able change or cancel your order as fabrics will be cut and marked out.

It is typical of natural textiles that accepted variations in the weave may be evident and could affect the colour and texture, producing occasional slubs and irregularities.

Due to the nature of fabric, curtains or blinds hanging in direct sunlight can be affected and fade or discolour over time.

Fabric batch variations do occur. Fabric colours can vary between production batches and your sample and final fabric may

come from different batches and be slightly different because of this.

When your bespoke order is ready an email will be sent to confirm delivery times and include a final invoice. Full payment for all orders is due on completion and delivery.

PBI reserves the right to charge up to 50% deposit for the make-up of curtains and blinds and bespoke orders, depending on the size of the project.

For mail order customers, payment is due in full to confirm the order, along with your full address and a signed agreement relating to measurements and our returns policy. You will be notified when your order is complete, to arrange delivery to you by courier.

Delivery of curtains and blinds is free, if you are local and within a 20 mile radius, as is the hanging and dressing of any curtains. However, PBI reserves the right to charge for delivery and hanging for larger projects.

Roman blinds will be delivered ready to install at the customers convenience. The hanging of any blinds would be an additional cost. If necessary, PBI can arrange for a professional fitter to hang any blinds, curtain poles, fabric fascia’s and tracks. Prices available on request and will include travel expenses.

All roman blind headrails are fitted and supplied with child safety features in accordance with EN13120 guidelines.

Unless otherwise stated 100% cotton linings and interlinings are used. All roman blinds are interlined as standard unless

otherwise stated.  Blackout is not supplied as standard and only offered on request or after discussing whether it is suitable for the relevant project. 

Unless otherwise stated, our curtains are made with open linings at the bottom, this allows the fabric and linings to ‘breath’ enabling the different layers to respond independently to any moisture and temperature changes, making sure your curtains hang beautifully all year round.

Blackout lining does not offer a complete ‘blackout’ light will escape around the sides of the roman blinds and the top of the curtains hung from a pole. The blackout only acts as an additional barrier.

Natural fabrics, and in particular Linen, will naturally shrink by 10% when washed, even on a 30 degree wash. If you chose to wash your cushions or fabric PBI cannot take responsibility for what happens during washing and ironing. PBI recommend using a specialist dry cleaner for fabric, cushions, curtains and blinds etc.

For local customers, an initial meeting, to discuss fabrics, ideas and designs, is free. Any future consultations or visits are charged as follows and may incur additional travel expenses:

1 hour consultation:

1/2 day consultation:

Full day consultation:

£35.00

£105.00

£200.00

Lead times are 4-6 weeks. However, during busy periods such as Christmas, this may extend to 8 weeks. Orders for Christmas must be placed by 15th November at the latest.

If you are supplying your own fabric or measurements, please make sure you have checked the colour and meterage and provided full details to PBI including any pattern repeat. PBI will not take responsibility for checking colour and fabric names for fabric that has been ordered by a customer.

For mail order customers, PBI will work with your measurements and check orders thoroughly on completion. Orders are then dispatched, including the relevant documentation relating to the confirmed measurements.

We’re confident that you’ll be happy with the quality and the fit of your curtains and blinds. In the event that you’re not happy, we’ll always work with you to resolve any problems and disagreements.

Quotations are valid for 6 months, and, where appropriate, include VAT at the usual rate. Hereafter they may be subject to change.

 

PIPPA BLACKER OWN BRAND FABRICS – TERMS & CONDITIONS

Pricing

Prices are per linear meter with an average width of 137cm.

Prices vary depending on the base cloth. Prices are subject to change reflecting increases in manufacturing and linen costs. Prices will be confirmed at the point of order.

The two main base cloths used are a chunky 100% Linen and a Linen Union. Designs printed on 100% Chunky Linen are priced at £64 per m and Designs printed on Linen Union are priced at £55 per m.

Prices will not include delivery or postage and packing.

Up to 6 samples can be ordered at a time free of charge.

Ordering

Orders must be placed in writing and will be acknowledged with an invoice including payment details. All orders are secured by receipt of payment in full by BACS transfer.
If fabric is in stock it will be despatched within 5 working days. Most of our fabrics are printed to order and have a lead time of 2-6 weeks. Our minimum order is 1m.

Checking your order

You are responsible for checking all goods upon receipt of delivery and should notify us immediately of any faults or defects with 5 working days. We cannot accept responsibility for any discrepancies or faults after this time.

We accept returns on products that are damaged, faulty or incorrect. We are unable to accept returns of partial or cut lengths from your original order.

Base cloth

Our fabrics are printed to order and can be printed on a variety of different base cloths. Our base cloths have been chosen carefully to complement our designs and are predominantly linen, linen union and natural fabrics. Please call to discuss using a different base cloth or request a sample.

Suitability

Pippa Blacker Fabric will advise, but not guarantee suitability of our fabrics. Please ensure that any fabric supplied by us is fit for the purpose for which you intend to use it prior to ordering. Digitally printed fabrics are best suited for curtains, blinds, cushions and light upholstery. We do not recommend using our fabrics for hard wearing and everyday upholstery.

The natural nature of some our chosen base cloths have a relaxed and soft finish. For example, fabrics used for roman blinds will relax over time and the folds of the blinds will take on a more casual look.

Our fabrics are suitable for Domestic use only and do not come with a Fire Retardant finish. If you require a FR finish for commercial use, please contact us for details.

Please remember to check pattern repeats on the website and your sample.

Colour

We try to ensure colours remain as consistent as possible through all our social media platforms and the website. We recommend ordering a sample before placing your final order. Please be aware there may be slight colour discrepancies between your sample and your final order, due to the natural nature of our base cloths and how they respond to colour and different batch orders.

It is normal for linen fabrics to have natural slubs and irregularities, this is part of the charm of using a natural fibre.

Fabrics will naturally change tone during different times of the day. When looking at your samples, remember to see how the fabric looks in the evening light and during the brightest part of the day.

Fabrics will fade over time if exposed to direct sunlight. For example, an occasional chair or scatter cushions on a sofa if positioned in a south facing window, will be affected by the sunlight and fade.

It is recommended that you use quality linings and interlinings to help protect our fabrics when using them for curtains and blinds.

Caring for our fabrics

We recommend dry cleaning our fabrics. Natural fabrics and in particular linen will shrink by 10% when washed, even on a 30 degree wash. If you choose to wash your cushions or fabric PBF cannot take responsibility for what happens during washing and ironing.